Privacy Policy

Ruby Labs values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases and, if necessary, with whom we share it.

By using the website and services, you are accepting the practices described in this privacy policy. Use of the website and services is also subject to our terms and conditions. In this privacy policy, the words "website" refers to the Ruby Labs website, "we", "us", "our" and "Ruby Labs" refers to Ruby Labs and "you" "client" and "user" refers to you, the Ruby Labs user or client.

This privacy policy may change from time to time. Your continued use of the website and services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This Privacy Policy has been prepared and is maintained in accordance with all applicable national and international laws and regulations and specifically with the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

  1. GENERAL INFORMATION The personal data of the users that are collected and processed through the website: https://rubylabs.com
  2. TYPES OF INFORMATION GATHERED The information we collect from our users helps us to personalize and continually improve your experience with our products and services. Here are the types of information we gather:

Information You Give Us. You provide information when you use our website, use our products, provide information through our services, and/or communicate with us through our contact information or our contact forms. As a result of those actions, you might supply us with the following information:

  • Name
  • Email address
  • Any additional information relating to you that you provide to us directly or indirectly through our website and services.

Ruby Labs will not collect any personally identifiable information about you, unless you provide it.

Information Collected Automatically: By accessing and using the website you automatically provide us with the following information:

  • Your IP address
  • Referring URLs

If you access the website through a mobile phone, we will collect the following information:

  • Mobile device ID
  • IP address

GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA ("Google"). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and improve our service.

Please consult Google's privacy policy here: https://policies.google.com/privacy

Social Media: On our website you will find links and functions linked to different social networks, in which you can share your information. It is advisable to consult the privacy policy and data protection of each social network used on our website.

We may access some personal information about the user, such as name and email address, when the user or any third party communicates with us through our contact information. Personal information provided through our contact information is not stored on any Ruby Labs server and will be stored on the respective server of our email service.

  1. HOW LONG WE KEEP YOUR DATA Personal data provided by users through the website and services will be retained for the time necessary to provide the services or until the user requests the deletion of their data. Ruby Labs may be allowed to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, Ruby Labs may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
  2. HOW WE USE YOUR INFORMATION. In general, we use the information we collect primarily to provide, maintain, protect and improve our current products and services. We use personal information collected through our website as described below:
  • Identify you as a user in our system.
  • Provide the services.
  • Process payments for our products.
  • Understand and enhance your experience using our website, products and services.
  • Respond to your comments or questions through our support team.
  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
  • Communicate with you about upcoming events, offers and news about products and services offered by Ruby Labs and our selected partners.
  • Marketing purposes of Ruby Labs.
  • Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
  • Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
  1. HOW DO YOU GET MY CONSENT? By using our products and services, downloading our mobile apps, providing information through our services, contacting us through our contact forms or our contact information, and providing personal information to us to use our products and services, you consent to our collection, storage and use of your information on the terms contained in this privacy policy. You may withdraw your consent by sending us your request via the contact information or the contact page.
  2. HOW WE SHARE YOUR INFORMATION The personal information of our users is an important and fundamental part of our business. Under no circumstances will we sell or share information with third parties that has not been previously authorized by the user or owner of the personal data. We share user information only and exclusively as described below.

Third-Party Service Providers. We use third-party services to perform functions on our website and in relation to our products. Examples include: creating and hosting the website, sending emails, analyzing data (Google Analytics), creating ads, providing marketing assistance, processing payments, transmitting content, and providing search results.

These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy.

Business Transfers. In the event that Ruby Labs creates, merges with, or is acquired by another entity, your information will likely be transferred. Ruby Labs will send you an email or post a prominent notice on our platform before your information becomes subject to another privacy policy.

Protection of Ruby Labs and Others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of Ruby Labs, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Anonymous Information. Ruby Labs uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the Website. We may also use aggregated anonymous information to provide information about the Website to potential business partners and other unaffiliated entities. This information is not personally identifiable.

  1. PROTECTING YOUR INFORMATION We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide through the website. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information and to those persons you have authorized to have access to that information. Ruby Labs follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Ruby Labs receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Ruby Labs strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
  2. RIGHTS Users who provide information through our website, as data subjects and data owners, have the right to access, rectify, download or delete their information, as well as to restrict and object to certain processing of their information. While some of these rights apply generally, others only apply in certain limited circumstances. We describe these rights below:

Access and portability: to access and know what information is stored on our servers, you can send us your request through our contact information. Rectification, restriction, limitation, deletion: You can also rectify, restrict, limit or delete much of your information. Right to be informed: Users of our website will be informed, upon request, about what data we collect, how it is used, how long it is kept and whether it is shared with third parties. Object: Where we process your data based on our legitimate interests, as explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons. Revoke consent: Where you have previously given your consent, such as to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your information at any time. For example, you can revoke your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities. Complaint: If you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users may exercise all these rights by contacting us via the contact information or the contact page. Right to non-discrimination. Ruby Labs does not discriminate against users who choose to exercise their privacy rights under applicable data protection laws. Rights related to automated decision-making including profiling. Users may request that we provide them information about the existence of automated decision-making and may request that we cease the use of such decision-making.

  1. CHILDREN'S ONLINE PRIVACY PROTECTION We comply with national and international regulations regarding the protection of children's personal information. We do not collect information from children under the age of 13. If we learn that a child under 13 has provided us with personal information, we will take immediate steps to delete that information.
  2. THIRD PARTIES Except as otherwise expressly included in this privacy policy, this document addresses only the use and disclosure of information Ruby Labs collects from you. If you disclose your information to others, whether other users or suppliers on Ruby Labs, different rules may apply to their use or disclosure of the information you disclose to them. Ruby Labs does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Ruby Labs is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Ruby Labs website. Ruby Labs encourages you to ask questions before you disclose your personal information to others.
  3. CONTACT US If you have questions or concerns about this privacy policy and the handling and security of your data, please contact us by clicking on the link "Contact Us" in the footer of this website and submit your enquiry.

Last updated: 03/07/2024